People
Restaurant Brands has a committed and competent workforce of 4,500 partners. The company recognises the importance of training its people. It provides qualifications in food safety and hospitality which are well recognised in the industry. And, as always, partner safety is paramount, with the company having put in place strong injury prevention, safety awareness and active rehabilitation initiatives. As an employer, Restaurant Brands strives to develop and nurture talent and ambition. There are young managers of 21-22 years of age, with the right training, who can manage stores turning over $3million a year with assets of over $2million and a staff of over 30 reporting to them.
It doesn’t matter where a young employee partner starts out – cooking chicken, waiting tables or making coffee – if they have what it takes they are offered excellent career opportunities. The company’s 27 area managers have been working with Restaurant Brands an average of 12 years, a quarter of them for well over 15 years, and all have risen through the ranks. By nurturing the right talent for the right roles and offering people a valuable career path, Restaurant Brands have secured the commitment of those people in return. They go the extra mile for their staff and their customers, and they care about their business. And that’s good for business.
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More than 500 of the company’s managers have been developed through the National Certificate of Achievement Programme. It is rigorous and exacting, and combines study for high level NZQA qualifications in hospitality management with practical training and support from Support Centre in Penrose, assisted by regional assessors and trainers up and down the country. Every one of those managers can count themselves among the best in the industry.